Capital.com Review

Our Score: 9.1

9.6

Minimum Deposit

9.5

Platforms

9.8

Tradable Assets

9.6

Payment Methods

9.9

Withdrawal Processing Time

9.5

Spreads

What is Capital.com?

Capital.com Group is an online brokerage firm that has been operating since 2016 with an active licenses from multiple regulators including the Financial Conduct Authority (UK), the Cyprus Security and Exchange Commission (CySEC) , the Australian Securities and Investments Commission (ASIC) and the National Bank of the Republic of Belarus (NBRB).

As of this writing, they have over 2 million clients worldwide and majority of them are from Europe and the Middle East.

If you're looking for new and updated information about this particular broker and would like to know if their services are suitable for your trading needs then be sure to continue reading this review to find out the results of our extensive test.

Registration

If you're the type of user who's not a fan of lengthy sign-ups, then you certainly won't get disappointed with this broker because it will only require a few minutes of your time to finish the entire registration process.

During the initial part, you'll be asked for your email and password but you can also sign-up via your Facebook, Google or Apple account if you prefer it this way. Whatever method you choose, it's really not that time-consuming and this includes the short questionnaire that you should answer completely.

Capital.com registration page

Look:

These questionnaires are required by regulators to ensure that you understand basic concepts of trading like leverage and margin, and that you are fully aware of the risks involved in investing with these kinds of products. You'll might be asked to prove your identity and address by sending them a copy of your ID and any recent billing statement.

Deposit

Another thing that's worth mentioning is that Capital.com Group supports around 40 international payment methods. That means you won't have a hard time adding funds into your account since they accept various payment gateways so there's plenty to choose. Below are some of the deposit methods that you can use:

Minimum Deposit

In order to start trading with Capital.com Group, you'll need to fund your account. The minimum initial amount that you can deposit is $20 if you're going to use your credit card, debit card, or Apple Pay. If you'll be using bank transfer then the minimum deposit is higher at $250.

So how does it compare with the minimum deposit requirements of other known brokerages? It's actually not that different. Most brokers nowadays require an initial deposit of around $10-20 so Capital.com Group is still within the acceptable range.

Platforms

You'll have the choice to trade via any of the available platforms that they offer. The good news is that there are various options for you to access your account and manage your investment portfolio.

Web Platform

You might think that this web-based platform is just a light version of the other downloadable platforms but it actually comes with plenty of features such as risk management tools, technical analysis, multiple charts and even watchlists that can be fully customized.

Capital.com web platform

MetaTrader 4*

If you're the type of trader who's still used to the MT4 environment then you'll be glad to know that this platform is also supported by this broker. It also comes with added features like automated trading and even personalized insights which you might find useful to improve your trading strategies.

*MetaTrader 4 is not available for UK clients

TradingView

If you have a TradingView account, you'll be able to use both platforms by simply linking it with your Capital.com Group account.

Mobile Apps

If you prefer to trade using your mobile phone then you can do so using their dedicated apps which can be installed on devices that are powered by Apple's iOS and Google's Android operating systems.

The interface on these apps are somewhat similar to the web-based version and the only difference is that some platform elements have been optimized since the screens of mobile devices are smaller.

Tradable Assets

Diversification is one of the most common strategies used in trading and with this broker, you'll be able to do that since you'll be able to choose from over 6400 tradable instruments. That's quite a high number in comparison with other popular brokerages that are only able to provide around 1000 to 2000 assets.

Below are the markets that you can invest on via Capital.com Group:

Forex

Unlike other brokerages that only offer the majors and a few more FX pairs, Capital.com Group's platform provides access to over 130 instruments. That's quite a lot so if you're into currency trading then you'll find plenty of opportunities here.

Capital.com forex

Indices

There are over 20 available global indices on their platform. This includes popular names like Dow, FTSE 100, S&P 500, Nikkei 225, DAX 40 and IBEX 35.

Shares

They also have a diversity of shares to choose from and that's more than 5000 choices. These are shares of companies from various countries including the US, UK, Australia, Canada, Germany, Hong Kong, Japan, Netherlands, Russia, Spain and many more.

In addition…

The companies can also be grouped according to sectors such as basic materials, cyclical consumer goods & services, energy, ETFs, financials, healthcare, industrials, non-cyclical consumer goods & services, technology, telecommunications services, and utilities.

Capital.com shares

Here's the deal:

Capital.com Group is also offering Stock trading by Capital.com, which is a stockbroking service that is available for traders who are based in Europe and the UK. Via this specific service, you'll ne able to invest on more than 1000 real US and European stocks with tight spreads and without any commissions.

Cryptocurrencies*

The new asset class is also offered by this broker. You'll be able to trade a selection of cryptoassets including Bitcoin, Ethereum, Bitcoin, and Ripple. Keep in mind that you'll be trading crypto as CFDs and not the real tokens so there's no need to store them in a wallet.

*Crypto derivative trading is not available for UK retail clients

Commodities

You'll be able to invest on several hard and soft commodities. Hard commodities include crude oil, Brent oil, natural gas, gold, silver, copper, iron ore, platinum, palladium, aluminum and nickel while the soft commodities are sugar, coffee arabica, robusta coffee, orange juice, cocoa and wheat.

Withdrawal

If you'd like to cash out or withdraw your money, you don't need to wait that long because Capital.com Group is capable of processing such requests within 24 hours. That's quite fast in contrast to other brands that usually take 2-3 business days just to accomplish the same task. Do take note that it would take around 1-5 business days before you'll be able to see the actual funds transferred into your bank account. Overall, this is fast.

Customer Service

For any questions, issues or concerns regarding your account or if you simply have an inquiry about Capital.com Group's services, you can get in touch with them via these methods:

With plenty of options, you certainly can find a quick way to get in touch with one of their support agents and the good news is that you can reach them at any time and any day since their lines are available 24/7.


Their customer service department supports 13 languages so if you're more comfortable to talk to a native speaker then this option is available for you.

We were able to try most of these methods of communication and were very satisfied on how their agents were able to provide us assistance and handle all of our queries. In general, they have a very reliable customer service team.

Reputation

Capital.com Group is a broker with entities in multiple jurisdictions and is independently regulated and authorised to provide its products and services in each country. It holds licences given by the Financial Conduct Authority (UK), the Cyprus Security and Exchange Commission, the Australian Securities and Investments Commission and the National Bank of the Republic of Belarus.

We've done an extensive research regarding Capital.com Group's ratings and we found out that their scores are considerably high:

What's more, this specific brand has been a recipient of numerous recognitions in the industry. Listed below are some of the awards that they received:

We've also browsed several legit and trusted review sites and discovered that most of Capital.com Group's clients particularly are highly satisfied with their service specifically the commission-free real stock trading and the various ways to contact customer support.

Conclusion

We spent several months in reviewing Capital.com Group and we found their services to be first rate. Their platforms are very user-friendly and can be accessed on almost any kind of device, whether it's a computer, laptop, tablet or smartphone.

They have an extensive list of 6400+ tradable assets so you're most likely to find a number of instruments that you're comfortable to invest on, or you can easily diversify your investment portfolio since you have a lot of markets to explore.

And if you're very critical when it comes to customer service, you won't get disappointed with this broker because they've spent a great deal of time in training their agents to handle almost any kind of client issue. The 24/7 support and the variety of ways to contact them is definitely an added bonus!

Overall, our experience of trading with this broker was really great from start to finish so we can definitely say that Capital.com Group is an excellent broker and we highly recommend it.